Privacy Policy

1. Introduction

Welcome to Stayqa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our property management platform.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register an account as a property manager or tenant
• List or manage properties on our platform
• Book accommodation through Stayqa
• Make or receive payments
• Contact our support team

Personal Information Collected: Name, email address, phone number, government-issued ID proof, payment information, property details, and booking history.

3. How We Use Your Information

We use the information we collect or receive:

• To provide and manage our property management services
• To process bookings and payments securely
• To communicate with you about your account and bookings
• To send you administrative information and updates
• To respond to your comments, questions, and provide customer service
• To analyze usage patterns and improve our services
• To comply with legal obligations and enforce our terms

4. Information Sharing

We may share your information in the following situations:

• With Property Managers: When you book accommodation, we share necessary details with the property owner/manager.
• With Service Providers: We share information with third-party vendors who help us operate our platform (payment processors, cloud storage, etc.).
• For Business Transfers: Information may be transferred during merger, sale, or acquisition of our company.
• Legal Obligations: We may disclose information when required by law or to protect our rights.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Indian data protection laws, you have the following rights:

• Right to access your personal information
• Right to correct inaccurate personal information
• Right to request deletion of your personal information
• Right to object to processing of your personal information
• Right to data portability

To exercise any of these rights, please contact us at support@stayqa.com.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. When we no longer need to use your information, we will delete it or anonymize it, unless we are required by law to retain it for longer.

8. Third-Party Links

Our platform may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: